Sigelei Warranty Center in USA


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The warranty process is as follows

1.Call or email our customer service staff for warranty instructions.

2.Prepare an original purchase receipt for the item. If purchased online please provide a packing slip / invoice from the shipment

3.Print out a merchandise return form and fill it out completely and legibly. Click here to access the Sigelei return form.

Shipping fee

1.For end users, we cover both-side shipping fee;

1.For Vape shops and Wholesalers, we only cover the shipping fee from our warranty center to your side.

Return items to ( Mailing address)


Tel: 1 888 739 2909

Add: 1500 S Milliken Ave., # F, Ontario, CA 91761

Sigelei After-sales Service Based in Canada

Adress: 81 Granton Drive Unit 3, Richmond Hill Ontario, Canada L4B 2N5


Sigelei After-sales Service Based in France

Accueil : 01 80 91 50 73


Sigelei After-sales Service Based in Russia


Adress: Москва, шоссе Энтузиастов, 56, Офис 303



Tel: 07566277906

Adress: Celebration Village 149 great ducie street Manchester M3 1FB United Kingdom

Sigelei After-sales Service Based in Indonesia


Sigelei After-sales Service Based in China


Tel: +86 0769 83791699

Warm Note: Please contact our customer service staff before returning any items to our warranty center. Otherwise we may return or not handle the returned items.